Customer Shares Cheaper Iced Brown Sugar Shaken Espresso Hack
A Starbucks customer alerts TikTok users how they can save money when they order an Iced Brown Sugar Oatmilk Shaken Espresso from the popular coffee chain.
In a recent video, user Jocelyn Navarro (@jocelvn_) encourages Starbucks customers to stop ordering the drink directly from the menu and instead suggests ordering an Iced Shaken Espresso with the following additions: oat milk, one pump of brown sugar syrup, and cinnamon .
Comparing the two grande-size orders through the app, Navarro says she was charged $7.02 for the original order and $4.84 for the updated one.
“Yeah whatever, thank me later,” Navarro ends the clip.
@jocelvn_ #greenscreen #starbucks #starbuckshack #starbucksdrink #fyp #HuluChippendalesDance ♬ original sound – Jocelyn Navarro
While finding new money-saving hacks can be a win for customers, it can lead to complaints from some Starbucks baristas who say the hacks can only cause employees to do more work than usual to fulfill a normal order. Secret menu hacks have proliferated apps like TikTok. For example, the account @secretmenudrinks, which has over 100,000 followers and 1.7 million likes, shares various drink combinations from fast food chains such as Starbucks, Wendy’s and Sonic.
Starbucks has not responded to The Daily Dot’s request for comment on Navarro’s customization hack. Previously, the company claimed there are over 170,000 ways for customers to change their drinks. In a statement to Delish.com, a Starbucks spokesperson said beverage customization is “at the heart of the Starbucks Experience.”
“There are many ways for customers to change their favorite drink and most customizations are reasonable customer requests,” the spokesperson said.
Commenters on Navarro’s video shared some of their experiences making custom orders as alleged Starbucks employees.
“So that’s why we get paragraphed mobile drink orders during peak,” said one commenter.
Navarro replied, “I’m sorry, but I don’t want to stop.” Navarro also encouraged customers who said their requests weren’t fulfilled in person to order on the Starbucks app.
“As a barista, I always tell customers how to order their drinks, so it’s cheaper. In this economy?? baby you are NOT paying full price,” another viewer wrote in the comments section.
The Daily Dot reached out to Navarro via TikTok comment and direct message on Instagram.
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*First published: December 15, 2022, 12:21 PM CST
Allyson Waller is a freelance writer for the Daily Dot. She is a graduate of the University of Texas at Austin and has written for other publications such as the New York Times and the Miami Herald. Outside of the world of journalism, some of her joys include immersing herself in book recommendations from TikTok, listening to pop culture podcasts, and playing with her dog, Theo.