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Instagram: Sorry, an error occurred: 6 fixes

Instagram: Sorry, an error occurred: 6 fixes

Instagram is one of the most popular social media platforms on the planet, with millions of subscribers worldwide. However, as polished as the Instagram app may be, there are still issues that can cause problems for users.

In this article, we talk about the “Sorry, an error occurred” problem in Instagram, the reasons behind it and what you can do to fix the problem.


The error generally indicates connectivity issues. These can be caused by a number of things, including:

  • Internet connection problems.
  • Outdated app version.
  • Corrupt cache or app data.
  • Server outage from Instagram.

Also read; Can you get hacked through Instagram DM?


Here are six fixes you can try.

Check yours Internet

When you see an error like this, you should first check if you are connected to the internet. If you are on WiFi, make sure you have a stable signal and an active internet connection. If you are using mobile data, check to see if it is activated and that you have good network coverage.

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Restart your phone

We’ve said it before and we’ll say it again, restarting your device can do wonders for seemingly random problems. If you’re not getting your Instagram notifications, try restarting your phone to see if that fixes the problem.


Check Instagram

The next thing is to see if Instagram is working properly or not. You can consult Instagram’s other social media handles to confirm this. The servers are usually fixed within a few hours. To check if Instagram servers are working properly, go to Downdetector.

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Also read:How do I delete my Nextdoor account?


Clear the cache

Clearing the app’s cache can eliminate any corrupt files or data that may interfere with Instagram’s functionality.

How do I fix the problem with
  • Press Apps and notifications.
  • Press Show all apps and find Instagram from the list. If you’ve recently used Instagram, it will also appear in your recent apps.
  • Press Instagram.
How do I fix the problem with
  • Then press on Storage and cache.
  • Then press on Clear cache button.

This should solve the problem.


Try logging into Instagram with a different device

Instagram may have blocked your device’s IP address. To counter this, try logging into your account from another phone or computer to see if you can work around the issue.


Reinstall the app

Reinstalling the app can fix many problems, including those that cause your notifications to stop working. Whether you’re using Android or iOS, try reinstalling the app to see if that fixes the problem.

Also read: Fix: Windows wslregisterdistribution failed with error: 0x80370102

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